The Government of Canada provides secure online accounts for individuals and businesses to manage taxes, benefits, and official documents. The most commonly used platforms are the CRA My Account, My Service Canada Account (MSCA), and GCKey. These tools allow Canadians to access government services online, file taxes, check benefit payments, and update personal information safely. Below are the top frequently asked questions about CRA and Government of Canada accounts, including how to register, log in, and troubleshoot access issues.
What is CRA My Account?
CRA My Account is an online service provided by the Canada Revenue Agency that allows individuals to view and manage their personal income tax information, benefits, and tax returns. Official source: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html
How do I sign up for CRA My Account?
You can register for CRA My Account using either a GCKey or a Sign-In Partner (such as your online banking). Visit the official registration page: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-individuals/account-individuals.html#register
What is a GCKey?
GCKey is a secure login method used to access multiple Government of Canada services online with a single username and password. It’s managed by the Government of Canada: https://www.canada.ca/en/government/sign-in-online-account.html
What is My Service Canada Account (MSCA)?
MSCA is an online portal managed by Employment and Social Development Canada (ESDC). It allows you to view your Employment Insurance (EI), Canada Pension Plan (CPP), and Old Age Security (OAS) information. Official page: https://www.canada.ca/en/employment-social-development/services/my-account.html
Can I link CRA My Account and My Service Canada Account?
Yes. You can link CRA My Account and MSCA to switch between the two without signing in again, making it easier to manage tax and benefit information in one place.
How do I log in if I forgot my CRA password?
Go to the CRA login page and select “Forgot your password?” to reset it using your security questions or by requesting a recovery code by mail.
Is it safe to use GCKey or CRA My Account?
Yes. Both services use secure encryption and multi-step verification to protect your personal information. Always access them directly from official Government of Canada websites.
What should I do if I can’t access my CRA My Account?
If you’re locked out, you can recover access by verifying your identity with CRA. Visit the help page for account recovery: https://www.canada.ca/en/revenue-agency/services/e-services/cra-login-services.html
How can businesses access CRA online services?
Businesses can use CRA My Business Account to manage payroll, GST/HST, and corporate tax details. Learn more at: https://www.canada.ca/en/revenue-agency/services/e-services/e-services-businesses/business-account.html
What government accounts should every Canadian know about?
The three main accounts are CRA My Account, My Service Canada Account, and GCKey — each connects you to different federal services securely and efficiently.